Chat Live now!

Chat to the team

Live Chat is now closed and will reopen again 9:30am Monday to Friday

 

Latest News

 

Homesearch Team availability - 8th July 2022

The Homesearch Team are unavailable on the afternoon of the 8th July 2022 from 12 o'clock. You can either visit our help page for frequently asked questions as the answer you are looking for may be there, or alternatively, you can still ring Homesearch and leave a message on 0345 900 2956 and a member of the Homesearch Team will call you back by the end of the day on Monday 11th July 2022.

If you are at risk of becoming homeless, please contact Monmouthshire Council on 01633 644644.

Kind regards

The Monmouthshire Homesearch Team

 

Posted 08/07/2022

 

The New Low Cost Home-Ownership (LCHO) housing register is now open!

Homesearch is pleased to announce that the Low Cost Homeownership application is now open to register.

Before you begin, please read the attached leaflet here, which explains what you need to do, next steps and frequently asked questions.

**Please note, if you are already registered for a social property (a property to rent), all you need to do is 'Sign in' and complete a change of circumstances form. Please make sure you complete a 'Buying a Home' or if you need to notify us of a change of circumstances e.g. change of address, household members or finances, then complete 'Both Renting and Buying a Home'

 

Posted 08/062022

 

Jubilee Bank Holiday opening times

Homesearch will be closed on the 2nd & 3rd June, and reopen at 9am on 6th June 2022

 

Posted 01/06/2022

 

Shelter Cymru - LGBTQ+ and needing housing advice?

 

       

 

Posted 01/06/2022

 

Website Service Update for 25th & 26th May 2022

The Homesearch website will be unavailable on the 25th May while we make important changes to the application form and system. We apologise for the inconvenience caused, but we hope to be back up and running by midday on the 26th May. There will be no adverts closing over this time.

 

Posted 24/05/2022

 

Our new housing application form and policy is on its way!

Following the launch of our new website in April 2021, we will shortly be introducing a new application form and policy change.

We began this journey in late 2019, and these changes are the result of feedback from applicants, support providers and staff, as well as the impact of new legislation and significant pressures/demand on the housing waiting list.

We will contact everyone individually to let you know of the changes nearer the time, but it will mean that there will be some system downtime on the 25th-26th May while we make the changes happen.

As we are expecting an increase in contact volume from applicants during this time, please bear with us while we work through your communications as it may mean that we are not able to respond to our usual service standards.

 

Posted 18/05/2022

 

 

Monmouthshire Housing Association's Exciting New Development

MHA are pleased to announce that they will shortly be advertising 9 new properties through the Homesearch website!

The development will comprise of two house types; 4 x terraced mews style houses with a patio area and 5 x interlocking courtyard bungalows.  The innovative design concepts bring to life the specific housing ‘wants and needs’ of two definitive demographics; younger ‘first timers’ and older people wanting to downsize.

These properties are built based on the award winning designs from Cardiff University. These properties seek to promote sustainability and innovativity. 

Further information of these innovative properties can be found on MHA's website here

        

 

Posted 09/05/2022

 

 


Easter Opening Times

 

 

Posted 12/04/2022

 

New development news from MHA - 'Start Up' Homes

MHA are pleased to announce they will be advertising their new Mews style Homes through the Homesearch scheme this week!

These 8x 1bed properties have been designed and built by MHA in collaboration with Cardiff University and funding from the Welsh Government's Innovative Housing Programme, which seeks to promote innovativity and sustainability. 

Further information of these innovative properties can be found on MHA's website here

 

 

Posted 09/03/2022

 

Live Chat Service - 22nd Feb 2022

The Live Chat Service will be unavailable this morning due to staff training. It will be available after 1pm.

Please visit our help pages here as this may help answer your query or alternatively you can email us at Homesearch@monmouthshirehousing.co.uk, or for urgent enquiries you can ring to speak to us on 0345 900 2956.

Kind regards

The Monmouthshire Homesearch Team

Posted 22/02/2022

 

Live Chat Service - 15th Feb 2022

The Live Chat Service will be unavailable this morning, due to staff training. It will reopen after 1pm.

Please visit our help pages here as this may help answer your query or alternatively you can email us at Homesearch@monmouthshirehousing.co.uk, or for urgent enquiries you can ring to speak to us on 0345 900 2956.

Kind regards

The Monmouthshire Homesearch Team

Posted 15/02/2022

 

Live Chat Service - 11th Feb 2022

The Live Chat service will be unavailable this morning from 9.30am to 12pm and between 2-3pm. 

Please visit our help pages here as this may help answer your query or alternatively you can email us at Homesearch@monmouthshirehousing.co.uk, or for urgent enquiries you can ring to speak to us on 0345 900 2956.

Kind regards

The Monmouthshire Homesearch Team

Posted 11/02/2022

 

Coming Soon - New Development news from MHA!

 

MHA are pleased to announce the next phase of properties off the Church Road development in Caldicot. These will be 6x 2bed houses and 2x 4bed houses.

These beautiful homes are expected early Spring, so be sure to sign up to the email alerts as these properties are expected to be advertised on Homesearch as early as next week!

 

Posted 28/01/2022

 

 

Young Persons shared accommodation scheme with Pobl

 

Posted 25/01/2021

 

 

Feeling Down or Anxious?

 

We are aware of very aware of the impact that Coronavirus and associated restrictions have already had on our mental health and well-being. If you find yourself or someone you care about feeling down or anxious, the link below provides extra guidance for your mental wellbeing and is available across Wales, online and over the phone. These resources are safe, free, and you don’t need a referral, so take a look and see what can help you today.

NHS Mental Health & Wellbeing Support

Mental Health Support in Gwent

 

Posted 24/12/2021

 

 

Live Chat Service - 13th December 2021

The Live Chat service will be unavailable from 2pm today, but will reopen 9:30am Tuesday 14th December 2021.

Please visit our help pages here as this may help answer your query or alternatively you can email us at Homesearch@monmouthshirehousing.co.uk, or for urgent enquiries you can ring to speak to us on 0345 900 2956.

Kind regards

The Monmouthshire Homesearch Team

 

Posted 13/12/2021

 

 

Homesearch Christmas Opening Hours

 

Posted 02/12/2021

 

Young Persons Shared Accommodation Service

 

Posted 05/11/2021

 

Live Chat Service - 25th October 2021

The Live Chat service will be unavailable today due to reduced levels of cover, but will reopen 9:30am Tuesday 26th October 2021.

Please visit our help pages here as this may help answer your query or alternatively you can email us at Homesearch@monmouthshirehousing.co.uk, or for urgent enquiries you can ring us on 0345 900 2956.

Kind regards

The Monmouthshire Homesearch Team

 

Posted 25/10/2021

 

Bidding page

If you have logged in to your bidding page today and can no longer see properties to bid on or your bidding history, we are aware of the problem and are currently working with our system providers to resolve the issue. Please check again later or if the advert ends today, please ring us before 5pm on 0345 900 2956 so we can place a bid on your behalf.

 

Posted 30/09/2021, 10:22am

 

Live Chat service - Friday 25th August 2021

The Homesearch Live Chat service will be unavailable all day on Friday and will reopen after the bank holiday at 9.30am on Tuesday 31st August 2021.

Please visit our help pages here as this may help answer your query or alternatively you can email us at Homesearch@monmouthshirehousing.co.uk or for urgent enquiries you can ring us on 0345 900 2956.

Kind regards

The Monmouthshire Homesearch Team

 

Posted 25/08/2021

 

 

Low Cost Homeownership (LCHO) housing register update

The Low cost home ownership (LCHO) waiting list closed in March 2021 as we began the upgrade of our website.

We wrote to previous LCHO applicants to tell them that this was happening, and that we would let everyone know when the website was open for new LCHO registrations.

There is a bit of a delay to the launch of our new LCHO application form, and as such we are inviting you to join a new marketing list, to make sure you do not miss any Homebuy, shared ownership or Rent to Buy homes that may be of interest to you.

Please sign-up via the survey link below and you will receive LCHO emails and other marketing materials from the Homesearch partners, whilst we wait for our new website upgrade to be completed.

Join the Monmouthshire LCHO marketing list HERE 

All LCHO adverts will continue to be advertised at Monmouthshire Homesearch - just check our advert page once a week and you won’t miss a thing!

 

 

Posted 07/07/2021

 

 

Live Chat Service – Wednesday 7th July 2021

The Homesearch Live Chat service will be unavailable until 1.30pm on Wednesday 7th July 2021 for staff training. 

Please visit our help pages here as this may help answer your query or alternatively you can email us at Homesearch@monmouthshirehousing.co.uk  

Kind regards

The Monmouthshire Homesearch Team

 

Posted 07/07/2021

 

Live Chat Service – Wednesday 30th June 2021

The Homesearch Live Chat service will be unavailable all day on Wednesday 30th June 2021 for staff training. 

Please visit our help pages here as this may help answer your query or alternatively you can email us at Homesearch@monmouthshirehousing.co.uk  

Kind regards

The Monmouthshire Homesearch Team

 

Posted 29/06/2021

 

 

Check out the bidding page for these brand new properties in Undy!

 

 

Posted 04/06/2021

 

Service Disruption Friday, 4th June 2021

There may be some disruption to the services we offer to you on Friday, 4th June 2021 from 4 o’clock. This is related to organisational wide system updates and is unavoidable. This should not disrupt your access to the Homesearch website, but we will have a limited telephone service operating from 4pm to 4:30pm.

Apologise for any inconvenience this may cause, 

Kind regards

The Monmouthshire Homesearch Team

 

Posted 03/06/2021

 

New Development News from Monmouthshire Housing!

Watch this space for updates!

Posted on 27/05/2021

Coronavirus Update

Homesearch have received a significant number of communication over email and received a significant increase in the number of housing applications and medical & welfare applications. We are working through these and endeavouring to process your applications as quickly as possible, however, if you have an urgent enquiry, please give us a call on 0345 900 2956 and we will do our best to assist.

If you need to let us know about a change of circumstances, did you know you can do this through your log in page by completing a change of circumstances form. To access this form, please log in here.

Posted on 14/04/2021

 

We’re Moving to a New Scheme!

In 2019/20 Monmouthshire County Council and the Homesearch Partnership carried out an extensive review of the Homesearch Service, which involved consultation with applicants, tenants and stakeholders.

Findings of the review identified a need for a new website, a new application form and made several changes to the 2016 Common Allocations Policy. There have been some delays the roll out of these changes due to coronavirus pandemic but we are pleased to announce that the new Policy received approval at Monmouthshire Council’s Adult Select Committee on the 25th November 2020. Please continue to watch this space for regular updates.

Posted on 14/02/2021

 

Capsel Homes have a New Website

Looking for a home to buy on the open market, a low cost homeownership property to buy or a property to rent? Capsel Homes have launched a new website and has brand new properties to buy and rent in Monmouthshire!

Please click here for more information.

Posted on 01/04/2021

Award Winning ‘Homes for the Future’ Coming to Chepstow

 

Please click here to view an article on Monmouthshire Housing Association’s latest innovative housing development of 17 homes in Bulwark, Chepstow. The homes will be developed utilising £3.1m of funding by the Welsh Government’s Innovative Housing Programme and are the result of our ongoing successful partnership with the Welsh School of Architecture, Monmouthshire County Council and LRM Planning.

Posted on 01/04/2021

 

 

Top of the page